And, after negative interactions, they felt demoralized and didnвЂ™t want to have anything more to do with that boss. Other research shows that employees remember most vividly negative encounters theyвЂ™ve had with a boss. Australian researchers found that leaders who manage emotions well had better business outcomes. Research across the world and many industries confirms the importance of leaders managing their emotions. So, we overreact in ways we often regret later.вЂќ The Impact of Distressed Leaders It often makes mistakes, particularly in modern life, where the вЂdangersвЂ™ are symbolic, not physical threats. The amygdala, in contrast, gets a sloppy picture and has to react instantly. The vast majority goes to other parts of the brain that take longer to analyze these inputs-and get a more accurate reading. while the amygdala gets its data on what we see and hear in a single neuron from the eye and ear-thatвЂ™s super-fast in brain time-it only receives a small fraction of the signals those senses receive. We canвЂ™t innovate or be flexible during a hijack. During a hijack, we canвЂ™t learn, and we rely on over-learned habits, ways weвЂ™ve behaved time and time again. Our memory shuffles, too, so that we remember most readily whatвЂ™s relevant to the threat-but canвЂ™t remember other things so well. If youвЂ™re at work when you have an amygdala hijack, you canвЂ™t focus on what your job demands-you can only think about whatвЂ™s troubling you. The hijack captures our attention, beaming it in on the threat at hand. If the amygdala detects a threat, in an instant it can take over the rest of the brain-particularly the prefrontal cortex-and we have whatвЂ™s called an amygdala hijack.Дuring a hijack, we canвЂ™t learn, and we rely on over-learned habits, ways weвЂ™ve behaved time and time again. In the brainвЂ™s blueprint the amygdala holds a privileged position. Our brain was designed as a tool for survival. вЂњThe amygdala is the brainвЂ™s radar for threat. In my book, The Brain and Emotional Intelligence, I explained: To understand the importance of emotional self-control, it helps to know whatвЂ™s going on in our brain when weвЂ™re not in control. With emotional self-control, you can manage destabilizing emotions, staying calm and clear-headed. ItвЂ™s one thing to do it in a heartfelt conversation with a good friend, and entirely another to release your anger or frustration at work. But we also need to allow ourselves the space and time to process difficult emotions, but context matters. We need our positive feelings-thatвЂ™s what makes life rich. Notice that I said вЂњmanage,вЂќ which is different from suppressing emotions. What is Emotional Self-Control?Д®motional self-control is the ability to manage disturbing emotions and remain effective, even in stressful situations.

They each lack emotional self-control, one of twelve core competencies in our model of emotional and social intelligence. In different industries, on different continents, these three leaders have this in common: their inability to manage distressing emotions hurts their effectiveness at work. AveryвЂ™s intense anxiety about upcoming funding cuts leaks out as overly critical interactions with staff members.Angelique can barely suppress feelings of rage whenever she sees email messages from a former supplier who is suing her.StefanвЂ™s grief about his marriage ending distracts him, making him less available to his patients and coworkers.Avery directs a large non-profit organization focused on improving access to nutritious food in poor communities in northern England.Д«eneath the surface, theyвЂ™re closer than youвЂ™d think:.Angelique turned her talent for design into a thriving business using recycled textiles to create clothing she markets throughout southeast Asia.Stefan works as a family practice nurse practitioner/manager in a busy urban clinic in the American Midwest.On the surface, these three people live worlds apart:

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